Simple, Transparent IT Support That Scales With You
Whether you need a quick fix or continual care for your devices, our pricing is designed to be flexible, clear, and easy to get started.
On-Demand Support
£50/hour
- Pay only when you need help- Remote troubleshooting and fixes- No enrolment or ongoing commitment- Ideal for quick issues or one-off support
- Pay only when you need help
- Remote troubleshooting and fixes
- No enrolment or ongoing commitment
- Ideal for quick issues or one-off support
Starter Enrolment
10 Hours - £400 (£40/hour)
- Full device setup & performance optimisation
- Security baseline, backup validation, MFA guidance- System health and compatibility checks- Flexible use of support hours- Extra hours: £50/hour- No rollover or contract
- Security baseline, backup validation, MFA guidance
- System health and compatibility checks
- Flexible use of support hours
- Extra hours: £50/hour
- No rollover or contract
Ongoing Device Enrolment
6 Hours/month - £200 (£33/hour)
- Priority support and remote assistance
- Regular security checks and optimisation
- Backup monitoring and maintenance
- Extra hours: £50/hour
- No rollover or long-term lock-in
🔥On-demand support is available for non-enrolled devices at £50/hour for ad-hoc issues only; full support requires enrolment through Starter or Ongoing Care.
Device Enrolment & Support Standards
Every request is handled by an experienced IT engineer with enterprise-level support background.
🧩 Layer 1: Device Setup (Enrolment)
- Fully updated, protected, and stable system checks
- Secure login, MFA setup, and essential software configured
- Remote access enabled with backups and monitoring active
🧩 Layer 2: Support Standards (SLA)
- Every request is handled by an experienced IT engineer with enterprise-level support background.
- We log, track, and manage all issues transparently, focusing on fast, secure resolution and proactive system care.